GE · Washer
GE Washer/Dryer Combo Not Filling With Water in Carson
Carson, CA
A GE washer/dryer combo in Carson, CA would not fill with water. Service-mode testing pinpointed a failed inlet valve, and replacing it restored normal filling.
What was going wrong
At a home in Carson, the washer section of this GE washer/dryer combo was not filling with water, so the machine could not operate normally.
What we found
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We put the washer into service mode and ran its water-fill test for both cold and hot water. During the hot-water portion of the test, there was no audible response and no water entered the washer.
While the test was running, we measured 117 volts across the two terminals of the hot-water inlet valve. The valve was receiving voltage but still did not open, which pointed to a failed water inlet valve.
How we fixed it
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We replaced the water inlet valve assembly.
With the new assembly installed, water entered the washer normally and the original no-fill problem was resolved.