1. Company Information
Smart Solutions LLC provides residential and commercial appliance repair services in Los Angeles, South Bay, and nearby communities. Our website address is https://smar1-solutions.com/.
2. Information We Collect
When you submit a service request, contact us, or interact with our website, we may collect the following information:
- Name
- Phone number
- Email address
- Service request details, including appliance type, issue description, and preferred contact method
- Website usage data, such as pages visited, device information, browser type, and referral source
3. How We Use Your Information
We use information to respond to service requests, schedule appointments, provide estimates, communicate about appliance repair services, improve our website, measure advertising performance, and maintain business records.
4. Phone, Email, and Text Communication
By submitting a form or contacting Smart Solutions LLC, you agree that we may contact you by phone, email, or text message regarding your service request, appointment scheduling, estimate, repair status, or follow-up communication related to your request.
5. Cookies, Analytics, and Advertising Measurement
Our website may use cookies, Google Tag Manager, Google Analytics, and other measurement tools to understand website traffic, improve user experience, and evaluate advertising performance. These tools may collect information such as page views, device type, browser type, approximate location, and interactions with website buttons or forms.
6. How We Share Information
We do not sell personal information. We may share limited information with service providers that help us operate our website, manage communications, process service requests, measure advertising performance, or comply with legal requirements.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect information submitted through our website. However, no website, email, or electronic transmission is completely secure.
8. California Privacy Rights
California residents may have rights to request access to, correction of, or deletion of certain personal information, subject to applicable legal limitations. To submit a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
For privacy-related questions, contact Smart Solutions LLC at appliance@smar1-solutions.com or call 213-677-7660.